Dear Madam, Dear Sir, Dear Customer
In view of the special situation concerning the coronavirus (COVID-19), we have taken important precautions in order to protect the health of our employees, clients, suppliers and partners.
On one hand, the action plan developed by the Società Bancaria Ticinese concerns the maintenance of the operational activities (Business Continuity Management), on the other hand it allows the majority of employees to carry out their work in home office mode.
In order to guarantee the security and reliability that have distinguished us for decades, all important functionalities are being maintained.
We will do our utmost to continue providing you with the best possible service. Nevertheless, there may be some longer waiting times to respond to your requests.
This decision was taken in relation to the big responsibility towards the population and society. We are firmly convinced that in such an exceptional situation, the protection of the health takes precedence over economic or other motives.
We thank you with all our heart for your understanding. We greatly appreciate the trust you place in us every day.
Società Bancaria Ticinese
Chief Executive Officer